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In the development of our core resources for Daily and Catastrophe Claims, Advanced Adjusting puts a specific emphasis on the development of Examination staff and CSR’s. In many cases these resources are utilized to provide services for the carrier on an outsource basis.
Our ability to provide CSR resources for quality assurance programs, overflow customer service and proactive customer support programs creates a valued proposition for our clients. The resources are completely scalable and our experience in the performance of these services has been put to the test on many occasions in a variety of situations. The ability to adapt these programs in a fast efficient and cost-effective manner is a reflection on our commitment to service our clients.